On the Job Training

SWC will help connect your current training methods to National Quality Training Framework standards. Training programs are designed to be competency based.

Tailored Courses

SWC tailors courses to the needs of your business, to maximise training and development of your staff.

Company Branded

All training workbooks are branded in your company's name and referred to your company's work practices and policy and procedures.

Course outline

This qualification reflects the role of cleaning industry personnel who use well developed skills and a broad knowledge base in a wide variety of cleaning management contexts. They may be responsible for wide-ranging operational cleaning management activity and for managing staff, providing quotations, planning and overseeing work, and providing customer support.


12 months

Mode of Delivery

On-the-Job Training

Entry Requirements

There are no entry requirements for this qualification.

Course structure:


  • CPPCLO4001 Induct cleaning staff
  • CPPCLO4022 Schedule and monitor cleaning tasks
  • CPPCLO4024 Manage the supply of cleaning stores to the work site
  • CPPCMN4003 Establish, develop and monitor teams
  • CPPCMN4004 Develop and manage client relations
  • CPPCMN4007 Manage workplace safety arrangements
  • BSBRSK501 Manage risk


  • BSBLED401 Develop teams and individuals
  • BSBWOR404 Develop work priorities
  • TAEDEL404 Mentor in the workplace
  • TAEDEL402 Plan, organise and facilitate learning in the workplace
  • BSBMGT403 Implement continuous improvement
  • HLTWHS005 Conduct manual tasks safely
  • CPPCLO4003 Manage cleaning equipment maintenance and supply
  • CPPCMN4002 Implement and monitor environmentally sustainable work practices