On the Job Training

SWC will help connect your current training methods to National Quality Training Framework standards. Training programs are designed to be competency based.

Tailored Courses

SWC tailors courses to the needs of your business, to maximise training and development of your staff.

Company Branded

All training workbooks are branded in your company's name and referred to your company's work practices and policy and procedures.

Course outline

This qualification reflects the role of individuals who work in a senior operational or team leading role in the health industry.


12 months

Mode of Delivery

On-the-Job Training

Entry Requirements

You must be working in a hospital environment on a regular basis. Training will be conducted at the worksite with confirmed hospital support.

Course structure:

14 units including 6 core units and 8 elective units.


  • CHCDIV001 Work with diverse people
  • CHCLEG001 Work legally and ethically
  • HLTWHS003 Maintain work health and safety
  • BSBLDR402 Lead effective workplace relationships
  • BSBMED301 Interpret and apply medical terminology appropriately
  • BSBMGT403 Implement continuous improvement


  • HLTHIR3A Work effectively with culturally diverse patients, clients, customers and co-workers
  • BSBCUS402 Address customer needs
  • BSBADM409 Coordinate business resources
  • BSBAUD402 Participate in a quality audit
  • BSBRSK501 Manage risk
  • BSBINN301 Promote innovation in a team environment
  • BSBLDR403 Lead team effectiveness
  • BSBMED401 Manage patient record-keeping system