On the Job Training

SWC will help connect your current training methods to National Quality Training Framework standards. Training programs are designed to be competency based.

Tailored Courses

SWC tailors courses to the needs of your business, to maximise training and development of your staff.

Company Branded

All training workbooks are branded in your company's name and referred to your company's work practices and policy and procedures.

Course outline

This qualification applies to individuals working in the cleaning industry as cleaners who are responsible for planning work, liaising with customers and operating in a range of general domestic and commercial settings as well as specialist cleaning environments.

The cleaner may work alone or under supervision and have responsibility selecting the method of cleaning to be used and ensuring safe work practices.


12 months

Mode of Delivery

On-the-Job Training

Entry Requirements

No specific requirements needed

Course structure:


  • CPPCLO3003 Clean using safe work practices
  • CPPCLO3005 Confirm and apply privacy and security requirements for cleaning work
  • CPPCLO3019 Remove waste and recyclable materials
  • CPPCLO3035 Maintain cleaning storage areas
  • CPPCMN3006 Provide effective client service


  • CPPCMN3004 Respond to enquiries and complaints
  • CPPCLO3001 Maintain hard floor surfaces
  • CPPCLO3017 Clean wet areas
  • CPPCLO3004 Maintain carpeted floors
  • CPPCLO3009 Clean glass surfaces
  • CPPCLO3018 Clean and maintain furniture and fittings
  • CPPCLO3036 Clean at heights
  • HLTINF001 Comply with infection prevention and control policies and procedures
  • CPPCMN3007 Support leadership in the workplace