On the Job Training

SWC will help connect your current training methods to National Quality Training Framework standards. Training programs are designed to be competency based.

Tailored Courses

SWC tailors courses to the needs of your business, to maximise training and development of your staff.

Company Branded

All training workbooks are branded in your company's name and referred to your company's work practices and policy and procedures.

Course outline

This qualification reflects the role of individuals working as developing and emerging leaders and managers in a range of enterprise and industry contexts.

As well as assuming responsibility for their own performance, individuals at this level provide leadership, guidance and support to others. They also have some responsibility for organising and monitoring the output of their team.

They apply solutions to a defined range of predictable and unpredictable problems, and analyse and evaluate information from a variety of sources.

Duration

12 months

Mode of Delivery

On-the-Job Training

Entry Requirements

No specific requirements needed

Sample Course structure:

Core

  • BSBLDR401 Communicate effectively as a workplace leader
  • BSBLDR402 Lead effective workplace relationships
  • BSBLDR403 Lead team effectiveness
  • BSBMGT402 Implement operational plan

Elective

  • BSBINN301 Promote innovation in a team environment
  • BSBMGT403 Implement continuous improvement
  • BSBWHS401 Implement and monitor WHS policies, procedures and programs to meet legislative requirements
  • BSBWOR404 Develop work priorities
  • BSBCUS401 Coordinate implementation of customer service strategies
  • BSBCUS402 Address customer needs
  • BSBCUS403 Implement customer service standards
  • TAEDEL402 Plan, organise and facilitate learning in the workplace