On the Job Training

SWC will help connect your current training methods to National Quality Training Framework standards. Training programs are designed to be competency based.


Tailored Courses

SWC tailors courses to the needs of your business, to maximise training and development of your staff.

Company Branded

All training workbooks are branded in your company's name and referred to your company's work practices and policy and procedures.

Course outline

This qualification covers workers who provide support for the effective functioning of health services. These functions are carried out under supervision and require the use of some discretion and judgement. These workers may also provide a team leadership, workplace training or leading hand function. These workers do not deliver direct care to clients.


12 months

Mode of Delivery

On-the-Job Training

Entry Requirements

You must be working in a hospital environment on a regular basis. Training will be conducted at the worksite with confirmed hospital support.

Course structure:

15 units including 6 core units and 9 elective units


  • CHCCOM005 Communicate and work in health or community services
  • CHCDIV001 Work with diverse people
  • HLTINF001 Comply with infection prevention and control policies and procedures
  • HLTWHS001 Participate in workplace health and safety
  • HLTWHS005 Conduct manual tasks safely
  • BSBWOR301 Organise personal work priorities and development

Elective (example of a cleaning stream)

  • CPPCLO2009A Clean glass surfaces
  • CPPCLO2010A Clean ceiling surfaces and fittings
  • CPPCLO3013A Clean window coverings
  • CPPCLO3016A Wash furniture and fittings
  • CPPCLO3002A Restore hard floor surfaces
  • CPPCLO4022A Organise and monitor cleaning operations
  • BSBCMN312 Support innovation and change
  • BSBFLM312 Contribute to team effectiveness
  • CHCCCS020 Respond effectively to behaviours of concern